Managed IT Services for Cincinnati & Northern Kentucky Businesses
Your team shouldn't lose a morning to a frozen laptop, a password lockout or an email that won't send. Remedy Technologies acts as your outsourced IT department. We monitor, secure and support your technology so your people can get back to work.
For 15 years we've supported trades, light manufacturers and professional offices across Greater Cincinnati and Northern Kentucky. Clients like KW Mechanical, MarkCo Plumbing and Arronco have trusted us with their IT for more than 15 years.
What's included
- Unlimited remote help desk support: call, text or email us during business hours (8 AM–5 PM, Monday to Friday) and a real person who knows your setup helps you. No phone trees and no call centers.
- 24/7 monitoring and patching: we keep Windows, Mac and your business software updated and watch for problems before they slow you down.
- Cybersecurity built in: we protect both your devices and your identities. Security experts watch every computer around the clock and shut down threats like ransomware as they happen, and we monitor your Microsoft 365 or Google Workspace logins for stolen passwords and suspicious sign-ins.
- Microsoft 365 and Google Workspace administration: new users, departing employees, licenses and mailbox issues are all handled.
- Vendor coordination: we deal with your internet provider, printer company and software vendors so you don't have to.
- Monthly service report: a plain-English summary of what we did for you each month.
Simple, published pricing
Starting at $175 per user per month, which includes one computer per user.
- Field and service techs (phone-only, with a company Microsoft or Google account): $20 per month for account protection and management
- Additional devices: $50 per month
- Servers: starting at $225 per server per month. Learn about server support →
- On-site visits, after-hours work and projects: $175 per hour for plan clients
- Microsoft 365 and Google Workspace licenses: billed at cost plus a small management fee
- Not on a plan? Hourly and block-hour pricing is available on request.
Built for the trades: your office staff get full support, and your field crews' accounts stay protected for a fraction of the cost.
Most of our clients spend less on us than they would on one part-time IT employee, and they get a whole team behind them. Use our pricing calculator to estimate your monthly cost.
Emergency support, any time
Existing clients can reach us 24/7 for emergencies like an outage, a security incident or a server that won't start. After-hours work is billed at our after-hours rate.
Where we work
On-site support across Greater Cincinnati, Northern Kentucky and Dayton. Remote managed IT for businesses throughout Ohio, Kentucky and Indiana.